PURCHASE A RING MOUNTING / SETTING
OFFICE HOURS :
Office Hours : 9.30 AM to 5 .30 PM Eastern Time
Monday thru Friday
Toll Free : 888 800 8011 or 954 454 8454
PAYMENT METHOD :
Your Orders May Be Processed With The Following: Visa, MasterCard, American Express or Discover, Personal Checks, Money Orders, Cashier’s Checks and Wire Transfers.
Please Note:
When Payment Is Made By Personal Check, It Will Take 7 Working Days For The Banking System To Clear Your Check; Once The Check Clears Your Purchase Will Be Shipped. Florida residents, please add 6% sales tax.Make check payable and send to;
Prestige Gems
P.O. Box 800135
Aventura, Florida 33280
SHIPPING :
We Use Extreme Security Measures When Shipping; Postal Service.The Following Charges Apply Within The United States Up To $3500.00.
$30.00 Priority Mail
$45.00 Express/Overnight Mail
This Includes Shipping, Insurance and Handling. A Signature Is Always Required Upon Delivery.
RETURN POLICY :
1) We Request You Notify Us By Calling Our Toll Free Number
1.888.800.8011, Within 48 Hours Of Receiving Your Ring
Setting/Mounting
2) Providing We Received The Return Ring Within 5 Days Of You Receiving
The Ring Setting/Mounting.
3) You Will Receive A Complete Refund, Less The Shipping Costs.
4)Upon Receiving Your Returned Item And Reviewed By Our Quality Control Department, Note : That
Items Having Signs Of Wear, Engraved, Altered, Resized Or Damaged Incliding Diamond Or Gemstone Set; In any Way Cannot Be Accepted For Returned / Refund.
A. When Calling WithIn The 48 Hour Period, You Will Be Issued An
Authorization Refund Code.
B. In The Package With The Ring Setting/Mounting, Include The
Authorization Code, With Your Name And Full Address.
C. Wrap the Package Securely
D. Address The Package To: Prestige, P.O. Box 800135, Aventura,
Florida 33280.
E. Ship Via USPS and Insure For The Purchased Amount.
F. The Day We Receive The Return You Will Be Issued A Full Refund, Less
Shipping Charges.
5) Purchases Sent Via USPS Or Other Means Of Shipping, That Are Not Accepted By Purchaser Will Incure A 50%
Restocking Fee less All Shipping And Handling Fees.
6) Cancellation Of An Order After The 24 Hour Period Will Incure a loss of 50% Of The Purchase Price.
7) We Are Not Responsible For Shipping Or Loss Due To Uninsured Packages That Are Sent Back By Clients.
PLEASE NOTE :
Prestige Gems Inc., Authorizes A Late Return, A Restocking Fee Of 20% Will Apply
2) Unfortunately We Do Not Have An Exception To This Company Policy And Don’t Forget…Minus All Shipping Charges.
3) If And When Special Minor Requirements Have Been Made, The Cost of The Special Requirement Will Be Deducted From Your Refund.
4) When Several Unique Modifications Had Been Made To Adapt For Special Customer Requests. The Ring Setting/Mounting Is Considered A Custom Design And Therefore Non Refundable. Please, Be Assured And Reassured That We Will Inform You At The Time Of Purchase.
5) Shipping Charges Are Always Deducted From A Refund.
DISCLAIMER :
Occasionally, Data May Be Incorrectly Displayed Due To Technical Errors.
We Make Every Attempt To Avoid These Technicalities, However They May Occur. We. Prestige Gems Inc. Reserves The Right To Correct Any And All Errors At Any Time.
We Are Not Responsible For Inacurate Descriptions, Measurements, Prices And Relevance.
Due To Volatility Of The Metal Markets Prices Are Subject To Change Without Notice.
GUARANTEE POLICY :
Prestige Gems, Inc., Guarantee That All Of Our Ring Settings/Mountings Are Made Of The Highest Standards And Quality In Regulation With U.S. Government Standards. The Diamonds Are Cut From Superior Quality Rough, Faceted To Perfection And Brilliance. We Never Use Single Cut Diamonds.
We Are Proud To Say All Of Our Rings Are Manufactured In The United States Of America.
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