We Want You To Be Absolutely Satisfied With Your Purchase. We Make Certain, Every Step Of Your Purchase Is Absolute And Perfect.
If You Are Not Satisfied, We Will Happily Refund Your Purchase. Providing You Return Your Item, In Compliance With Our Return Policy Process.
We Request You Notify Us By Calling Our Toll Free Number 1.888.800.8011, Within 48 Hours Of Receiving Your Purchase.
You Will Need A Return Authorization Code. When You Call To Notify Us, We Will Provide A Return Authorization Code To You. This Information Must Be Written On The Outside Of The Package. We Will Not Accept Any Packages With Out A Return Authorization Code.
Providing We Receive The Return Item Within 5 Days Of You Receiving And Signing For The Packaged Item.
The Item Must Be Wrapped Well And Secure In Its Original Ring Box. Send Via USPS, Insure For The Full Amount You Paid.
Address And Ship To:
Prestige
With Authorization Code Given To You
P.O. Box 800135 Aventura, Florida 33280
With The Authorization Code Noted On The Label, Which We Will Provide To You At The Time Of You Calling During The 48 Hour Window Period.
If You Return An Item Without Having An Authorization Code Written On The Outside Of The Return Package, The Item Will Returned To You And Additional Charge For The Return Shipping Will Apply, And A Refund Will Not Be Issued.
Inside The Package Include The Item, Your Name, The Authorization Code, And A Copy Of Your Receipt.
Providing All Of This Is Done Properly Within Our Guide Lines. A Complete Refund Will Be Issued To You In The Same Manner In Which You Had Paid For It. Less All Shipping Charges And Minor Custom Work Charges, Which Applied. The Refund Will Be Applied Accordingly Within 24 Hours Of Receiving.
Remember We Must Receive The item Return To Us Within 5 Days Of You Receiving And Signing For The Packaged Item.
Any And All Items Sent Back After The 5 Day Grace Period Will Automatically Incur A 50% Restocking Fee In Addition To The Costs Of Shipping And Insurance.
If Prestige Gems Inc. Authorizes A Late Return, A Restocking Fee Of 25% Will Apply, Less Shipping Charges Applies.
We Are Not Responsible For Shipping Or Loss Due To Uninsured Packages That Are Sent By Clients.
Further When Special Minor Requirements And Or Revisions Have Been Made, These Charges Will Be Deducted From Your Refund As Well.
When Several Unique Requirements And Adjusts Have Been Made To Adapt For Special Customer Requests. The Ring Setting/Ring Mountings, Is Considered A Custom Design Or Special Order And Therefore Non Refundable. Please, Be Assured And Reassured That We Will Inform You At The Time Of Purchase.
Shipping Charges Are Always Deducted From A Refund.
Cancellation Of An Order After The 36 Hour Cancellation Period Expires; A Loss Of 30% Of The Cost Of The Item Will Apply.
Unfortunately We (Prestige Gems, Inc.) Do Not Have Any Exception To The Company Policy. |
