Home > Frequently Asked Questions On Gemstone Rings
FREQUENTLY ASKED QUESTIONS ON GEMSTONE SET RINGS
What Type Of Payments Do You Accept ?
What Is The Cost Of Shipping ?
Are There Any Extra Charges For Ring Sizing ?
Do You Have All Your Rings On The Internet ?
How Do I Know My Ring Finger Size ?
How Much Larger Are The Pictures ?
Why Do You Have So Many Views Of Each Piece ?
How Do I Place An Order ?
Call The Office Between The Hours Of 9:30 AM And 5:30 PM Eastern Time, Monday Through Friday. We Do Not Use A Shopping Cart Due To Special Request And Requirements Regarding This Very Special Purchase. In Addition For The Protection Of Privacy And Identity Theft.
What Type Of Payments Do You Accept ?
Your Orders May Be Processed With The Following: Visa, MasterCard, American Express or Discover, Personal Checks, Money Orders, Cashier’s Checks and Wire Transfers.
Please Note:
When Payment Is Made By Personal Check, It Will Take 7 Working Days For The Banking System To Clear Your Check; Once The Check Clears Your Purchase Will Be Shipped. Florida residents, please add 6% sales tax.
Do I Pay Sales Tax ?
No…Unless You Are Having Your Purchase Shipped Within The State Of Florida, In This Case A 6% Sales Tax Will Apply.
What Is The Cost Of Shipping ?
We Ship Via United States Postal Service…(USPS) The Charges Are:
- $30.00 Priority Mail
- $45.00 OvernightThe Costs Include Shipping, Insurance And Handling. A Signature Will Be Required Upon Delivery. Please Note: These Shipping Charges Apply For Purchases Below $3500.00
Are There Any Extra Charges For Ring Sizing ?
Yes, The Charges Are $40.00 For 14K, $55.00 For 18K And $90.00 For Platinum. Having Any Alterations Made Including Ring Sizing Make This A Final Sale.
Item Availability ?
All Items Are Available As Shown For Immidiate Shipment, Please Note : Each Ring Is One Of A Kind .
Does My Ring Come In A Box ?
Yes…You Will Receive Your Ring In A Presentation Box Wrapped Femininely For Presentation.
What Is Your Privacy Policy ?
We Never Share Your Email Or Any Other Information. Your Personal Information Is Not Stored In Any Way Electronically. This Is For The Prevention Of Identity Theft.
Do You Have All Your Rings On The Internet ?
We Add New Designs To Our On Line Store Periodically.
How Do I Know My Ring Finger Size ?
If You Do Not Know Your Ring Finger Size And You Have Difficult Finding The Correct Ring Finger Size. Contact Us Via Phone And We Will Be Delighted To Forward A Ring Finger Seizer To You Free Of Charge.
1) We Request You Notify Us By Calling Our Toll Free Number
1.888.800.8011, Within 48 Hours Of Receiving Your Ring
Setting/Mounting
2) Providing We Received The Return Ring Within 5 Days Of You Receiving
The Ring Setting/Mounting.
3) You Will Receive A Complete Refund, Less The Shipping Costs.
A. When Calling WithIn The 48 Hour Period, You Will Be Issued An
Authorization Refund Code.
B. In The Package With The Gemstone Ring , Include The
Authorization Code, With Your Name And Full Address.
C. Wrap the Package Securely
D. Addressed The Package To: Prestige, P.O. Box 800135, Aventura,
Florida 33280.
E. Ship Via USPS and Insure For The Purchased Amount.
F. The Day We Receive The Return You Will Be Issued A Full Credit, Less
Shipping Charges.
PLEASE NOTE:
1) If Prestige Gems Inc., Is Notified AFTER The 48 Hour Limit And If
Prestige Gems Inc., Authorizes A Late Return, A Restocking Fee Of 20% Will Apply.
2) Unfortunately We Do Not Have An Exception To This Company Policy And Don’t Forget…Minus All Shipping Charges.
3) If And When Special Minor Requirements Have Been Made, The Cost of The Special Requirement Will Be Deducted From Your Refund.
4) Shipping Charges Are Always Deducted From A Refund.
Why Are Our Prices So Low ?
We Manufacture Our Products And Sell At A *Wholesale Level* To The Public.
Do You Have A Layaway Plan ?
We Do Not Offer A Layaway Program. You Are Purchasing Your Gemstone Ring At A Wholesale Level.
Are They Real Gemstones ?
Yes... All Gemstones Are Natural Gems, Sometimes Accompanied By A Certificate Stating Color Origin, Clarity And Size.
How Much Larger Are The Pictures ?
Due To Different Computer Resolutions, It Is Difficult To Determine The Size You Are Seeing...
However The Pictures Are Enlarged For You To Get The Most Accurate View Of The Details Of The Design. With The Many Views The Most Realistic Regarding Size Is The Photograph Of The Hand And The Millimeter Gauge.
Are The Rings Solid Gold ?
Yes... We Do Not Sell Hollow Gold, Or Gold Filled Or Electroplated Type Of Jewelry...
We Only Sell Solid 14K. Solid 18K Or Solid Platinum 950...
Why Do You Have So Many Views Of Each Piece ?
We Feel It's Imperative For You To Get A Full Feeling And Understanding Of The Intricate Details Of Each And Every One Of Our Unusual Styles Within The Collection.
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