Home > Frequently Asked Questions On Engagement Ring Settings
FREQUENTLY ASKED QUESTIONS ON ENGAGEMENT RING SETTINGS
We Try To Make This As Effortless As Possible. Call Us, The Toll Free Number 1.888.800.8011, During The Hours Of 9:30 Am And 5:30 Pm Eastern Time, Monday Through Friday.
Or You May Fill Out The Pre Order Form, Which Will Schedule You In Queue To The Manufacturing Process. Keep In Mind That You Should Not Add Your Credit Card Information To The Pre Order Form. Upon Receipt Of Your Pre Order Form We Will Either Contact You Via Phone Or You May Reach Us During Regular Working Hours, To Finalize Your Purchase.
The Other Option To Making A Purchase Is With The Google Check Out. Use The Method Most Convenient For You. We Strongly Suggest Filling Out The Pre Order Form, Which Will Insure All The Information Will Be Exact.
Google Shopping Cart
Due To Special Requests And Requirements Regarding This Very Special Purchase. Prestige Gems, Inc., Reserves The Right To Not Grant Certain Purchases.
Your Purchase May Be Processed With The Following Method; Visa, MasterCard, American Express Or Discover, Personal Checks, Money Orders, Cashier’s Checks And Wire Transfers.
When Payment Is Made By Personal Check, Note That It Takes 7 Working Days From The Time We Deposit Your Check, For The Banking System To Clear Your Check. Once Payment Is Posted To Our Account, We Will Start The Manufacturing Process.
Sales Tax Of 6% Applies If Shipped Within The State Of Florida.
We Ship Via United States Postal Service…(USPS)
We Offer A Flat Fee Of
- $30.00 Priority Mail
- $45.00 Overnight
Both Shipping Method Includes Insurance; A Signature Is Always Required Upon Delivery.
Each And Every Ring Is Individually Manufactured To The Ring Finger Size You Require. We Adjust The Ring In The Wax Process To Make Certain The Ring Setting Will Fit Properly And Securely. This Is A Service Which We Include For All Rings Made Between The Ring Finger Sizes Of 5 To 8. Ring Finger Sizes Outside The Ring Finger Range Sizes Noted, Will Incur A Slight Surcharge Dependant On The Ring Setting Style Selected.
This Depends Greatly On The Ring Setting Style You Have Selected. Generally The Waiting Period Is 7 To 14 Work Days From The Date The Order Is Placed. Keep In Mind That Custom Ring Settings Or The More Detailed Ring Setting And Special Requirements May Take Up To 3 Weeks, To Manufacture. The Best Answer To This Is To Contact Us.
For The Last Minute Purchase Contact Our Understanding Team And If Possible We Will Try To Accommodate And Process Your Order In A Shorter Period Of Time. Keep In Mind, That This Is Dependant On Many Factors As Each And Every Ring Setting Requirement Is Different And Each And Every Situation Is Different. Our Preference Is Not To Rush Orders As Our Turn Around Time Is Rather Rapid.
You Will Receive Your Ring In A Presentation Box Wrapped Femininely For Presentation.
If You Do Not Know Your Ring Finger Size, Contact Us Via Phone And We Will Be Delighted To Forward A Ring Finger Seizer To You Free Of Charge.
Different Ring Setting Styles Are Available For Different Size Stones As Well As Different Shapes And May Not Always Be Photographed On The Web Site. Many Of Our Ring Settings Have The Ability To Easily Adapt To Other Shapes And Sizes. This Is Done In The Manufacturing Process By Changing The Actual Head-Setting Of The Ring. These Customizations Will Reflect A Minimal Surcharge Depending On The Stone Requirements And The Ring Setting Style You Have Selected
In Most Cases, The Mountings/Settings Can Adapt To All Stone Shapes. This Information Is Located On The Detail Information Page And Looks Like The Example Shown Below. The Example Shows The Various Shapes That Can Adapt To The Particular Ring Setting You Are Interested In Purchasing.
1) Within 48 Hours Of Receiving Your Ring Setting/ Ring Mounting, We Request You Notify Us By Calling Our Toll Free Number 1.888.800.8011
- When Calling Within The 48 Hour Period, You Will Be Issued An Authorization Refund Code.
- Enclose In The Package The Ring Setting/Mounting; Include The Authorization Refund Code Number, With Your Name And Full Address.
- Wrap The Package Securely
- Address The Package To: Prestige, Attention: RTV, P.O. Box 800135, Aventura, Fl 33280
- Ship Via United States Post Office (USPS), Insure For The Full Purchase Amount.
2. Providing We Receive The Returned Ring Setting, Prior To Five (5) Days From The Date Of Signature Of Receipt. In Addition, Providing The Ring Setting Was Not Damaged, Tampered With And Or Repaired In Any Way. You Will Be Issued A Business Check For The Amount Of The Purchase, Less The Shipping Charges And Any And All Custom Requirements Made For The Ring Setting During The Manufacturing Process.
Please Note:
1) If Prestige Gems Inc., Is Notified After The 48 Hour Limit And If
Prestige Gems Inc., And Authorizes A Late Return, A Restocking Fee Of 20% Will Apply.
2) Unfortunately, We Do Not Have Exceptions To Corporate Policy, Always Minus All Shipping Charges.
3) If And When Special Minor Requirements Have Been Made, The Cost Of The Special Requirement Will Be Deducted From Your Refund.
4) When Several Unique Modifications Had Been Made To Adapt For Special Customer Requests. The Ring Setting/Mounting Is Considered A Custom Design And Therefore Non Refundable. Please, Be Assured And Reassured That We Will Inform You At The Time Of Purchase.5) Due To The Extreme Volatility In The Platinum Metals Markets A 20% Restocking Fee Applies To All Platinum Purchase, Keep In Mind That Our Prices Are Based On The Manufacturing, Wholesale Level.
A Large Selection Of Our Ring Setting Designs, Do Have Matching Wedding Bands,
Please Click On The Link "Wedding Ring Sets”. You Will Find Our Collection Of Engagement Ring Settings With The Matching Wedding Band, Wedding Ring Setting Sets.We Continuously Purchased Large Quantities Of Diamonds, We Are Consistent With Exclusively Using "Vs" Clarity, and "H" Color Diamonds. This Is A Much Higher Than Usual Standard For The Jewelry Industry And Without Question Makes Your Diamond Ring Setting More Outstanding.
We Use Very High Color Diamonds And Fine Quality Diamonds. We Purchase Our Diamond In Large Quantities, Directly From Diamond Cutters At Substantial Savings, In Turn; Our Cost Savings Are Passed On To You The Consumer.
Therefore, We Do Not Change The Color Or Clarity We Use.Never, We Use Full Cut Diamonds Exclusively.
See Dictionary For Explanation Of Single Cut Diamonds Versus Full Cut Diamonds.We Manufacture Our Products And Sell At A *Wholesale Level* To The Public.
Since We Specialize Exclusively In Engagement Ring Settings, Wedding Settings Sets And Wedding Bands. We Give Special Emphasis On Personal Attention And Special Requirements You May Have.Each Of Our Ring Setting Styles Has A Detail Information Page With An Area Of Recommended Gemstone Sizes.
For Your Convenience, You Will Find A Conversion Chart. From Carat To Millimeters.
Most Often, You Will Find Noted, “Recommended For Any Size Gemstone ". In The Beginning Stages Of The Manufacturing Process, We May Have The Ability To Adapt And Make The Necessary Modifications. It Is Always Best To Discuss This With Us At The Time Of Ordering Purchase, To Insure The Correct Adaptations Needed To Be Made. A Gemologist Or Technician On Staff We Be Delighted To Assist You.We Do Not Set Clients Diamond(S) Or Gemstone(S). A Local Gem Setter Or Jeweler Is Needed To Have Your Stone Set. During The Manufacturing Process, Your Ring Setting Will Be Prepared For The Diamond/Gem Setter, To Set Your Stone With Ease.
We Offer A Layaway Program For Items Over $800.00. It Would Be A Two (2) Payment Layaway System, With Out Any Additional Charges. We Require Half The Total Amount When You Order The Ring Setting And Thirty (30) Days Later, We Would Require The Second And Final Payment. Once We Receive Both Payments, We Will Start The Manufacturing Process. Keep In Mind That In These Cases It Will Take Approximately 2 Weeks To Manufacture After The Final Payment Has Been Made.
All Settings Shown With Side Diamonds Are Included In The Price With The Exception Of The Center Diamond, Some Exceptions Apply
- The Three Stone Ring Area, Example: The Three Main Diamonds Are Of Course Not Included In The Price.
- The Wedding Bands Area, Example: All Diamonds Are Included In The Price.
If You Are Not Certain! Call Our Gemologist Team.Yes, All The Diamonds Real Diamonds Of H Color And Vs Clarity, We Do Not Use Color Enhanced, Laser Drilled, Fracture Filled Diamonds Or Any Altered Diamonds At Any Time.
We Manufacture Our Collection Of Ring Settings/Mountings In The United States, All Of Our Rings Are Stamped 14k Or 18k Or Platinum ( 950)
Complying With The U.S.A. Government Regulations For Gold And Platinum Standards.The Millimeter Conversion Chart Is A Chart That Converts Millimeters To Carats And Carats To Millimeters. This Chart Is Used Specifically For An Approximation Evaluation.
The Jewelry Industry Uses The Value Of The Millimeter As A Means Of Measuring Gemstones And Precious Metals. Read Your Diamond Certificate, Jewelry Appraisal Or Sales Receipt; They Should Give You Either The Measurements Of Your Diamond And Or The Weight Of Your Gem.Absolutely, You Can Choose Yellow Or White Gold, No Additional Charge Applies. We Offer White Gold, Yellow Gold.
14k White Or Yellow Gold Are Popular Durable Precious Metals Used In Jewelry. Pure Gold Measures 24 Karats, And Much Too Soft To Be Used In Jewelry As It Will Change In The Shape Form. In Order To Increase The Strength And Durability 14k Gold Is Alloyed With, Silver, Cooper, Nickel And Zinc. 58.5% Pure Gold; Which Is 14 Parts Out Of 24. Stamp 14k. View Gold Characteristics
18k White Or Yellow Gold Has A Higher Content Of Pure Gold. With Recent Advances In Alloy Technology, 18k Is Now Generally Considered To Be As Durable As 14k, Yet More Pure And Slightly Heavier And Costs Slightly More. 75.5 % Pure Gold; Which Is 18 Parts Out Of 24. Stamp 18k View Gold Characteristics
Platinum Has Great Durability In Holding Precious Stones. It Is An Exotic, Rare, Durable And Costly Metal. Some Of The Finest Examples Of Jewelry Through Time Have Been Made From This Most Precious Metal. Stamp .950 We Do Not Use .585 Platinum, As It Is A Low Derivative Of Pure Platinum.
Simply Because Round Diamonds Are The Most Popular. Each Ring Setting Is Set With A Center Diamond To Give You A Total Feeling And Look Of How The Setting Looks Completed.
Most Of The Settings In The Collection Are Available For Various Sizes And Shapes.
It Is Impossible To Give Accurate Metal Weights As The Variables Are Great. Take Into Consideration The Ring Finger Size, The Polishing Factors, The Diamond Setting Modification, The Additional Diamonds That May Be In The Setting Etc.. Therefore, It Becomes Very Cumbersome For Us To Include This Information For Each And Every Variable.
Yes, We Do Not Sell Hollow Gold, Or Gold Filled Or Electroplated Type Of Jewelry...
We Only Sell Solid 14k. Solid 18k Or Solid Platinum 950.Take Your Ring Sitting And Your Gem To A Local Gem Stone Setter Or Jeweler Of Your Choice.
It Could Be As Low As $30.00 And Goes Up, This Depends On The Type Of Setting To Be Done And Your Geographical Location.
The Ring Setting Is Prepared For The Jeweler Or Gem Setter To
Preciously Set Your Diamond Or Gemstone.When Placing Your Order, You Will Need To Furnish Our Gemologist With The Measurements Of Your Stone. This Information Should Be Found Either On Your Sales Receipt, Gemstone Certificate Or Appraisal. If You Do Not Have This Information You Would Need To Visit, A Jeweler And They Will Provide The Dimensions Of Your Stone As A Courtesy
Yes, We Can Do This Upon Request However Due To The Fact That Platinum Is A More Expensive Metal A Surcharge Will Apply Depending On The Size And Shape Required.
Yes... When Selecting A Mounting/Setting Of Two Tone Gold, This Can Be Manufactured In One Tone, Either All Yellow Gold Or All White Gold. In Addition, Several Of Our One Tone Models May Be Available In Two Tone Gold; A Minor Surcharge Applies, Due To A Deferential In The Manufacturing Process.
Yes… Most Often And Depending On The Model, Variations Can Be Made To Accommodate Your Requirements. However, If We Consider The Alteration To Significant, Your Purchase Will Be Non Refundable As This Is Considered A Special Order.
Our Responsibilities Are To Manufacture The Finest Engagement Ring Mountings/Settings Made In The United States Of America. Using The Finest Quality And Workmanship In The Jewelry Trade Today. We Are Not Responsible For Damages Occurring To Your Ring Mounting/Setting Which Can Occur Accidentally During, Your Process Of Having The Ring Setting Resized Or Other Adjustments Made To The Ring Setting, Made Out Side Of Our Factory.
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